When you need help maintaining clean, clear and healthy spa water, Sirona™ is here to help and guide you. See the commonly asked questions below.
Should I treat my spa water the same way as I treat my pool water?
I can’t seem to control my pH. It seems to be high one day, then low the next. What can I do?
I am using bromine tablets to sanitize my spa and the directions for use say I need to add a “bromide bank” first. Why do I need to do this?
My dealer tells me not to use soft water (low calcium level) in my spa. Why is the calcium level important to my water’s balance?
My spa has an ozonator. I have heard that I should not use a clarifier in my spa. Why?
My cartridge filter is dirty and I was told to just put it in my dishwasher to clean it. Is this the best way?
I just refilled my spa and I’m having problems balancing my water. The pH is low and the total alkalinity is high. What can I do to fix it?
My spa has odd-shaped white chips on the bottom after I shut it off! Where’s this stuff coming from?
I am using a non-chlorine shock in my spa. Is it the same product for both pools and spas?
My spa is foaming. Why?
My dealer offers both chlorine and bromine as sanitizers. Which should I use?
How often do I really need to shock my spa water?
I have an ozonator on my hot tub. Do I need to use a sanitizer with it?
Do I need to maintain a calcium hardness level in my spa?
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